Refund policy

We have a 14-day exchaange policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the proof of purchase. 

To start an exchange, you can contact us at hello@notyouraveragemother.com. Please note that returns will need to be sent to the following address: 554 N 290 E, Vineyard Utah 84059 

We will notify you once we’ve received and inspected your return, and let you know if the exchange was approved or not. Once return is accepted, you will receive a send a gift card for the price that you paid for the item (including any discounts used) emailed to your original order contact. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at hello@notyouraveragemother.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

 
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@notyouraveragemother.com